The Global Interface

"It would be naive to suggest that you could design one standard experience for every geography, It just won't happen." said Rory Read, IBM's vice president for enterprise Web management in InternetWeek June 5, 2000. [1] He was responding to IBM's intent to redesign their site with multiple sets of icons and interfaces to properly address their audience across many countries.

Ideally any type of icon should be designed to be universal, there are many strategies available to attempt this, however it has been argued that icons can never truly be universal. Misinterpretations occur because different meanings are attributed differently to symbols from one culture to another. The social organization of the visual experience; the idea that people's experience of the seen world is culturally shaped and socially constituted and mediated, is the realm of ethnographic studies, specifically cognitive anthropology and ethnomethodology. [2] Universal symbols are possibly the only unifying language of the future because they are a means to cross language barriers, besides Web-based translation technology such as Babel Fish .

While a comprehensive global set of Web icons may be unattainable, a review of Japanese sites reveals a similarity in icon design and style. This can be attributed to either an adoption of Western imagery or a validation of the idea that certain symbols and pictograms that make up Web icons are universal. The average English speaking Web visitor can at least take an educated guess at the menu above right.


References on this pageSources:
  1. Kemp, Ted. InternetWeek, IBM's Site Revamp Offers Some Tips,  June 5, 2000, pg. 13
  2. Ball, Michael and Gregory Smith. Analyzing Visual Data, pg. 54-55

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Introduction
Definition
Mechanics
Theories
Standards
Case studies
Conclusion
Resources
Info Content
System Task
Site Activity
Search Engines
Shopping Carts
Globalization
Mailbox
Applications
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